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How do I monitor video quality with Video Insights?

Objective

This article shows you where to find Video Insights in the Twilio Console, so you can monitor your video application, identify trends, and troubleshoot quality problems.

 

Product

Programmable Video

 

Environment

Twilio Console

 

Procedure

  1. In the Twilio Console, select Communications in the left sidebar.
  2. Select Video, then Insights.
  3. Review the dashboard for trends across your rooms and participants, and drill into the periods or rooms you want to investigate.

 

Additional Information

  • You can also reach this dashboard from Monitor > Insights > Video in the left sidebar, or from the Video Insights card on the Video Overview page.
  • To inspect an individual room instead of aggregate trends, use Communications > Video > Logs.

 

This content was generated by AI and reviewed, edited, and verified by a human.

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