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How do I delete an A2P 10DLC Brand registration?

Objective

Remove an A2P 10DLC Brand you no longer need, for example a duplicate or a Brand for a business you have stopped messaging on behalf of.

 

Product

Trust Hub

 

Environment

Twilio Console

 

Procedure

  1. In the Twilio Console, select Communications in the left sidebar.
  2. Select Trust Hub, then Registrations.
  3. Select A2P 10DLC Brands and open the Brand you want to remove.
  4. Open the actions menu in the page header and select Delete. You can also select Delete from the row's actions menu on the Brands list.
  5. A confirmation appears asking Delete this A2P 10DLC Brand?
  6. Confirm the deletion, or select Cancel to keep the Brand.

 

Additional Information

  • Deleting a Brand affects the Campaigns linked to it. Check the Linked Campaigns tab before you delete.
  • Unfinished Brands are deleted the same way from the Draft Brands tab.

 

This content was generated by AI and reviewed, edited, and verified by a human.

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