Objective

Auto-recharge tops your balance back up automatically when it runs low, so your Twilio services keep running. This article helps you turn it on and choose the trigger and top-up amounts while upgrading your account.

Product

Twilio Console, Billing

Environment

Twilio Console

Procedure

1. In the Twilio Console, select the Trial badge in the account status area at the top of the page, then select Upgrade.
2. Select Upgrade account, complete the Your account and tax details step, and select Next.
3. On Starting balance and auto-recharge, scroll to Auto-recharge settings.
4. Select Enable auto-recharge.
5. Choose an option from Auto-recharge amount. Each option names the balance that triggers a recharge and the amount your balance is brought back up to, for example Standard - When balance falls below $10, bring my balance back up to $50. This defaults to match the starting balance you selected.
6. To set your own values, choose the Custom option, then fill in:
7. When balance falls below, the balance that triggers a recharge.
8. Bring balance back up to, the balance to top up to.
9. Select Next to continue to the payment step.

Additional Information

• You can change your auto-recharge settings later.
• If you leave Enable auto-recharge clear, the step shows an Account suspension risk warning: your account may be suspended if it runs out of funds.
• Both custom amounts must fall inside the range shown in the help text, and Bring balance back up to must be greater than When balance falls below.
• Auto-recharge is not available in every country. In India, the step shows Low balance notifications instead, with the option to have Twilio email you when your balance falls below the notification threshold.
• Cards issued in countries where auto-recharge is unavailable cannot be used with auto-recharge enabled. If you use one, the payment step shows Card could not be charged and asks you to enter a different card. Turning auto-recharge off also clears the error.
• Auto-recharge is turned off automatically while you are on the Promo Code tab, and is restored if you switch back to the Starting Balance tab.

This content was generated by AI and reviewed, edited, and verified by a human.