Objective
This article shows you how to narrow your My accounts list by account status, account type, upgrade state, or dormancy, so you can focus on just the accounts you care about, for example only the suspended ones, or only your subaccounts.
Product
Twilio Console
Environment
Twilio Console
Procedure
- In the Twilio Console, select your account name in the top bar to open the account switcher.
- Select View my accounts.
- Above the table, select the filter you want to apply:
- Status, choose any combination of Active, Closed, and Suspended to filter by the current operational state of the account.
- Account type, choose Main account or Subaccount.
- Upgraded, choose Yes to show upgraded accounts or No to show trial accounts.
- Dormancy, choose Yes to show dormant accounts or No to exclude them.
- Make your selection in the popover, then select Apply.
- The table refreshes and the applied filter appears as a chip above the table, for example Status: Active.
- To remove a filter, select Clear filter on its chip. The table reloads without that condition.
Additional Information
- Status allows more than one selection at a time; Account type, Upgraded, and Dormancy each accept a single choice.
- If a filter combination matches nothing, the page shows No accounts found with the guidance Try a different search term or adjusting your filters. Remove or loosen a filter to get results back.
- Filters and search apply together, so remember to clear both if the list looks unexpectedly short.
This content was generated by AI and reviewed, edited, and verified by a human.