Objective
This article shows you how to point an RCS sender at your application, the messaging service it uses, the webhook that handles incoming messages, a backup webhook, and the status callback for delivery updates.
Product
Programmable Messaging
Environment
Twilio Console
Procedure
- In the Twilio Console, select Communications in the left sidebar.
- Select Numbers & senders, then Overview.
- Select RCS.
- Select the sender's display name, or select the actions menu on its row and choose View sender details.
- Select Configuration.
- The Configuration details page shows the Messaging service section with the Selected messaging service, and the Configuration for this number section with the Primary method to handle responses, the Backup method to handle responses and the Status callback URL, each with its HTTP format.
- Select Edit details.
- In Edit configuration details, fill in the sections you need:
- What messaging service would you like to use?, select a messaging service
- Set your webhook URL to handle responses, enter the webhook URL and select the webhook method
- What is your backup if the primary method fails?, enter the backup webhook URL and method
- Status callback URL, enter the callback URL; only POST is available for its webhook method
- Select Save.
- A confirmation message appears: Sender updated successfully.
Additional Information
All sent and received messages hit the endpoints you configure here.
You must change at least one field before saving; otherwise the panel reports No changes were made. Must update at least one field.
If messaging services cannot be loaded, a message appears: Unable to retrieve messaging services. Please try again.
If the update fails, a message appears: Failed to update sender.
This content was generated by AI and reviewed, edited, and verified by a human.