Objective

Twilio runs a different registration programme for each sender type and country. Browse the full list of programmes in Trust Hub, filtered by channel and country, so you can identify which registration your traffic actually needs.

Product

Trust Hub

Environment

Twilio Console

Procedure

1. In the Twilio Console, select Communications in the left sidebar.
2. Select Trust Hub, then Registrations.
3. The Compliance registrations table lists every programme with its Registration type and description, the Category it belongs to (Messaging, Phone numbers, or Voice), and the Countries it covers.
4. To narrow the list, use Search by registration type, or the Category and Countries filters.
5. Where a programme supports more countries than fit in the row, select the country overflow pill, for example +Over 90 countries worldwide, to open the full country list.
6. Select the Registration type header to sort the list by name.
7. Select a row to open that programme's registrations page, where you can create a registration and see the ones you already have.
8. Select Documentation in the page header for Twilio's written guidance on the programmes.

Additional Information

The programmes available are:

• A2P 10DLC Brands (US), register a Brand to create application-to-person messaging Campaigns for US 10-digit long codes.
• A2P 10DLC Campaigns (US), send messages in the US using 10-digit long codes with an approved Campaign. An approved Brand is required first.
• Alphanumeric sender IDs (over 75 countries), display your company name or brand as the sender ID for one-way messaging.
• Branded calling (Canada, Germany, United Kingdom, United States), increase call trust by showing a verified display name, logo, and call reason.
• Canadian A2P 10DLC (Canada), send 10DLC messages in Canada with an approved registration.
• CNAM (US), increase call pickup rates with display names on landlines and mobile phones.
• Regulatory compliance (over 90 countries), complete registration to purchase a phone number outside of the US or Canada.
• SHAKEN/STIR (US), ensure your outbound calls achieve the highest trust level with A-level attestation.
• Short codes (Australia, Canada, France, United Kingdom, United States), register a short code to message on a sender with fewer digits than typical phone numbers.
• Toll-free (Canada, United States), register a toll-free number to send toll-free messages in the US and Canada.
• Voice Integrity (US), protect your reputation and help your calls reach customers without being treated as spam.

A Recently viewed card above the table gives you quick access back to the registrations you last opened.

This content was generated by AI and reviewed, edited, and verified by a human.