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How do I configure messaging for my short code?

Objective

This article shows you how to review and change the messaging configuration on one of your short codes, the messaging service it belongs to, or the handler that runs when an inbound message arrives.

 

Product

Programmable Messaging

 

Environment

Twilio Console

 

Procedure

  1. In the Twilio Console, select Communications in the left sidebar.
  2. Select Numbers & senders, then Overview.
  3. Select Short Codes, then My Inventory.
  4. Select the actions menu on the short code's row and choose View sender details.
  5. Select Configuration details.
  6. The Messaging configuration page shows the current setup, including the Messaging service section.
  7. Select Edit details.
  8. In Edit messaging configuration, choose a messaging service, or set a primary method to handle responses, a webhook URL, TwiML Bin, Function, Studio Flow or Proxy Service, and optionally a backup method.
  9. Select Save.
  10. A confirmation message appears: You have successfully updated the phone number.

 

Additional Information

Associating the short code with a messaging service may override the configuration shown below it on the page.

If the update fails, a message appears: Failed to update phone number. Please try again.

 

This content was generated by AI and reviewed, edited, and verified by a human.

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