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How do I view my SHAKEN/STIR registration details?

Objective

SHAKEN/STIR attestation is what gives your outbound calls the highest trust level with US carriers. Open the registration to confirm it is approved and to see which numbers it covers.

 

Product

Trust Hub

 

Environment

Twilio Console

 

Procedure

  1. In the Twilio Console, select Communications in the left sidebar.
  2. Select Trust Hub, then Registrations.
  3. Select SHAKEN/STIR. The list shows each registration under Friendly name & SID with its Status.
  4. Use the Status filter, Draft, In review, Approved, or Rejected, to narrow the list, then open the registration you want.
  5. Read the Registration information section for what was submitted, including the Registration friendly name.
  6. Select the Assigned phone numbers tab to see the numbers this registration authenticates.

 

Additional Information

  • SHAKEN/STIR registrations do not have a business information section; the identity details come from the compliance profile they are filed under.
  • A rejected registration shows an error panel above Registration information, and the row offers Edit & resubmit.
  • Registrations are created from the Create registration action on the SHAKEN/STIR page, and an approved primary compliance profile is required first.
  • SHAKEN/STIR is available for the United States.

 

This content was generated by AI and reviewed, edited, and verified by a human.

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