Objective
Detach a phone number from a compliance profile or registration when it should no longer carry that registration's treatment, for example a number that should stop showing your branded caller identity.
Product
Trust Hub
Environment
Twilio Console
Procedure
- In the Twilio Console, select Communications in the left sidebar.
- Select Trust Hub, then either Profiles or Registrations.
- Open the compliance profile or registration, then select the Assigned phone numbers tab.
- Find the number in the list and select Remove in its Actions column.
- Read the confirmation. For a branded calling registration it warns that the number will no longer be branded with your display name, logo, or call reason, and that you cannot undo the action.
- Confirm the removal. A message tells you the phone number has been successfully deleted from the registration.
Additional Information
- Removing a number does not release it from your account; it only detaches it from that registration. The number stays in your inventory.
- The removal cannot be undone. To reinstate the number, assign it to the registration again.
This content was generated by AI and reviewed, edited, and verified by a human.