Objective
This article shows you where to find your US local number port-in requests, how to read the status of each one, and where to check what the request is waiting on.
Product
Phone Numbers
Environment
Twilio Console
Procedure
- In the Twilio Console, select Communications in the left sidebar.
- Select Numbers & senders, then Port and host.
- Select the Port-in US Local tab.
- The Port-in US Local Numbers table lists your requests with their Porting Request Id, Ported/Requested count, Last Updated date and Status, for example Waiting for Signature, In Review, Action Required or Completed.
- To narrow the list, search by porting request ID, or filter by Status and by the date the request was created.
- Select a request's ID to open it. The Porting request status tab shows:
- Porting request details, Total of numbers, Destination account, Email for signing the LOA, Estimate porting date, Letter of authorization (LOA), Requested on and Email for notifications
- Status, the porting stages from Twilio review through Port completed
- Numbers requested, each requested number with its type and porting status
- Select the Helpful resources tab for links to check your messaging configurations, check your voice configurations and review the porting guidelines.
Additional Information
Where a request needs something from you, the Status column offers a shortcut straight to the relevant action, Sign the LOA while the request is waiting for signature, or Edit and resubmit when it is action required.
If the losing carrier rejected at least one of your numbers, the request shows Review your phone numbers, explaining that you can either delete the rejected number from the request or delete the whole request, and then resubmit with corrected information. Numbers that were not rejected continue to port.
Don't forget to configure your numbers before the porting date to ensure a smooth transition.
This content was generated by AI and reviewed, edited, and verified by a human.