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How do I find a specific subaccount?

Objective

This article shows you how to search and filter your subaccount list so you can locate one subaccount among many, for example all suspended subaccounts, or a single subaccount whose SID you already have.

 

Product

Twilio Console

 

Environment

Twilio Console

 

Procedure

  1. In the Twilio Console, select Settings in the left sidebar.
  2. Under Account settings, select Subaccount management.
  3. To search, type part of the subaccount's friendly name or its subaccount SID into the box labelled Search by subaccount name or SID. The table refreshes to show matching subaccounts.
  4. To filter, select a filter above the table:
  5. Status, choose any combination of Active, Closed, and Suspended.
  6. Dormancy, choose Yes to show only dormant subaccounts, or No to exclude them.
  7. Make your selection and select Apply. The table refreshes and shows the applied filter as a chip.
  8. Use the pagination controls below the table to move through the results.

 

Additional Information

  • Search needs at least three characters before it runs.
  • If nothing matches, the page shows No subaccounts found with the guidance Try a different search term or adjusting your filters. Clear the search term or loosen the filters to get results back.
  • Search and filters apply together, so check both if the list looks shorter than you expect.

 

This content was generated by AI and reviewed, edited, and verified by a human.

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