Objective
This article shows you where to find the phone numbers you can call to reach Twilio Support, so you can get help by phone for a critical issue.
Product
Twilio Support
Environment
Twilio Console
Procedure
- In the Twilio Console, open the help menu in the top bar.
- Select Support Center.
- Find the Call support card. It states that phone support is available 24/7 for critical issues as part of your plan.
- Select View support phone numbers.
- The Support Phone Numbers dialog lists each country alongside the number to call for it.
Additional Information
- Phone support is available with the Business and Personalized support plans. If your plan does not include it, the Call support card offers View support plans instead, or, on a Trial account, an option to upgrade your account first.
- The numbers listed depend on your plan, so the dialog only shows the ones that apply to your account.
This content was generated by AI and reviewed, edited, and verified by a human.