Objective
This article shows you where to review and change the messaging configuration for a WhatsApp sender — the messaging service it belongs to and the webhook URLs that handle incoming messages and delivery status updates.
Product
Programmable Messaging
Environment
Twilio Console
Procedure
- In the Twilio Console, select Communications in the left sidebar.
- Select Numbers & senders, then Overview.
- Select WhatsApp.
- Select the actions menu on the sender's row and choose View details.
- Select Configuration details, then Messaging configuration.
- The page shows the current setup:
- Selected messaging service
- Webhook URL for Incoming messages (optional), with its Webhook URL and HTTP Format
- Fallback URL for Incoming messages (optional), with its Fallback URL and HTTP Format
- Status Callback (optional), with its Webhook URL and HTTP Format
- Select Edit Details to change any of these values, then save.
Additional Information
The status callback is used for delivery status updates from messages you send through the API.
If the sender is attached to a messaging service, that service handles incoming messages using its own SMS handlers. To remove the sender from its current messaging service, or to create a new service, go to the messaging service itself.
If the sender is not attached to a messaging service, the Selected messaging service shows None.
This content was generated by AI and reviewed, edited, and verified by a human.