Objective
This article shows you where to review the brand and profile details of an RCS sender and how to change the friendly name you use to find it in Twilio.
Product
Programmable Messaging
Environment
Twilio Console
Procedure
- In the Twilio Console, select Communications in the left sidebar.
- Select Numbers & senders, then Overview.
- Select RCS.
- Select the sender's display name, or select the actions menu on its row and choose View sender details.
- The Sender details page lists the sender's Sender type, Capabilities, Sender ID, Sender SID, RCS sender friendly name, Messaging use case, Brand name, Display name, Brand description, Accent color, Logo image, Banner image, Privacy policy link, Terms of service link and contact details for phone number, email address and website.
- Select Edit sender details.
- Update RCS sender friendly name, then select Save.
- A confirmation appears: Sender details updated. Your changes have been saved successfully.
Additional Information
Once a sender is online, only the friendly name can be changed here. The panel shows Your sender is online and offers Contact support for any other change to the sender's details.
The friendly name is a unique identifier to help you find this RCS sender in Twilio; it is not shown to message recipients.
If the update fails, the panel reports Update failed, Failed to update sender details. Please try again.
This content was generated by AI and reviewed, edited, and verified by a human.