Objective

This article shows you how to detach a sender from a Messaging Service when you no longer want that service to send from it.

Product

Programmable Messaging

Environment

Twilio Console

Procedure

1. In the Twilio Console, select Communications in the left sidebar.
2. Select Messaging, then Services.
3. Select the Messaging Service you want to change. It opens on the Senders tab.
4. Find the sender in the table and open its actions menu.
5. Select Remove sender.
6. Confirm the removal. Twilio confirms the sender was removed and the row disappears from the table.

Additional Information

• Removing a sender from a Messaging Service does not release the phone number or delete the sender from your account. The sender stays in Communications › Numbers & senders and can be added to another Messaging Service.
• Removing every sender leaves the service with no channel capabilities, so it can no longer send. The service header then shows No senders added.
• If you want the sender to move to a different Messaging Service instead, you don't need to remove it first, adding it to the other service reassigns it and Twilio shows you what changed.

This content was generated by AI and reviewed, edited, and verified by a human.