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How do I resume a saved A2P campaign registration?

Objective

This article shows you how to pick up an A2P campaign registration you saved earlier, so your form answers and the conversation that produced them are restored rather than lost.

 

Product

Trust Hub

 

Environment

Twilio Console

 

Procedure

  1. In the Twilio Console, select Communications in the left sidebar.
  2. Select Trust Hub, then Registrations.
  3. Open the A2P Campaigns list and start campaign registration for the brand and messaging service you were working with.
  4. If you have saved work, a Welcome back step appears instead of the usual first step.
  5. Open the Saved registrations list and choose the saved registration you want to continue. Saved entries are identified by the messaging service they belong to.
  6. The Register A2P campaign form reopens with your saved values restored, for example Brand name, Description, and your sample messages.
  7. If the registration was saved with validation problems, a callout at the top of the form summarises them, for example Some fields need attention before submitting. Fix the highlighted fields.
  8. Continue editing and submit the registration when it is complete.
  9. To ignore your saved work and begin again, select Start new registration on the Welcome back step.

 

Additional Information

  • If you used the AI-assisted flow, the earlier conversation is restored alongside the form so you can see how the draft answers were produced.
  • Choosing Start new registration does not delete your saved work; it starts a fresh registration alongside it.

 

This content was generated by AI and reviewed, edited, and verified by a human.

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