Objective

This article explains how to review the invitations you have sent to join your Twilio organization, and how to resend or revoke one that has not been accepted.

Product

Twilio Organizations

Environment

Twilio Console

User Account Permission/Role(s) Required

Permission to resend and to cancel invitations. Actions you lack the permission for appear disabled.

Procedure

1. In the Twilio Console, select Settings in the left sidebar.
2. Select Organization settings, then Users.
3. Open the Invited users tab. The page explains that these are users an administrator of the organization invited to join your organization, and lists each one under Email address and Invited by.
4. To find a specific invitation, type into the search box.
5. To narrow the list, select Add filters and tick any of Scope type, Scope name, or Role, then choose a value and select Apply. Select Clear filter to reset it.
6. Select the actions menu at the end of a row and choose one of:
7. View invite detail, opens a panel showing the invitation's roles and scopes, with Resend invite and Revoke invite actions inside it.
8. Resend, opens Resend user invitation. Select Resend invitation to send it again. A confirmation reads "You have resent a request to the user."
9. Remove, opens Remove user invitation. Select Remove invitation to revoke it.

Additional Information

• Resend is disabled when the invitation cannot be sent again yet, for example if it was sent very recently.
• If a search matches nothing, the table shows "No invited users found".
• Select Cancel in either dialog to close it without changing anything.
• If an action fails, the dialog stays open and shows the reason, for example "Failed to resend invitation. Please try again." or "Failed to remove invitation. Please try again."
• Once an invitation is accepted, the user appears on the managed users list instead.

This content was generated by AI and reviewed, edited, and verified by a human.