Objective
This article explains how to find the list of users your Twilio organization manages, see what access each one has, and filter the list to answer questions such as "who has single sign-on enabled?".
Product
Twilio Organizations
Environment
Twilio Console
User Account Permission/Role(s) Required
Managed users list permission. Opening a user's page additionally needs managed users read permission — without it the user's name is shown as plain text rather than a link.
Procedure
- In the Twilio Console, select Settings in the left sidebar.
- Select Organization settings, then Users.
- The managed users table lists each user under these columns:
- User, the user's name, with their email address beneath it. Select the name to open the user.
- Scope type, whether their access is at organization, account, subaccount, or resource level.
- Scope name, the specific organization, account, subaccount, or resource.
- Role, the roles assigned to them.
- SSO, Enabled or Disabled.
- Status, for example Active, Suspended, or Inactive.
- To find a specific user, type into the search box.
- To narrow the list, select Add filters and tick any of Status, SSO, or Role, then set a value and select Apply.
- To act on a user, select the actions menu at the end of their row:
- Edit all role assignments, opens that user's role assignments page.
- Remove user from the organization, releases the user from your organization.
- To bring new people in, select Invite users.
Additional Information
- Where a user has access to more than a few scopes or roles, the pills in those columns are truncated with a "+N more" indicator.
- Edit all role assignments only appears if you hold role assignment permissions.
- Remove user from the organization is not offered for the organization owner or for your own account.
- If the list cannot be loaded, the page shows "Unable to load managed users" and suggests reloading the page.
- If a search matches nothing, the table shows "No managed users found" with the suggestion to try a different search term.
This content was generated by AI and reviewed, edited, and verified by a human.