Objective

A Messaging Service's use case describes what you send through it. This article shows you how to update that use case if what you send through the service changes.

Product

Programmable Messaging

Environment

Twilio Console

Procedure

1. In the Twilio Console, select Communications in the left sidebar.
2. Select Messaging, then Services.
3. Open the service you want to change, then open the actions menu in the page header and select Update Use Case. You can also select Update Use Case from the service's row actions menu on the list page.
4. In the Update Messaging Service Use Case dialog, select the new use case from the dropdown.
5. Select Save.
6. Twilio confirms with Messaging service use case updated successfully.

Additional Information

• Changing the use case does not change the service's name, its senders, or any of its settings.
• Twilio recommends one Messaging Service per use case. If the service now serves a genuinely different purpose alongside its original one, create a second service instead of repurposing this one.

This content was generated by AI and reviewed, edited, and verified by a human.