Objective

This article explains how to invite people to your Twilio organization as administrators, giving them organization-level roles without granting them access to any Twilio account.

Product

Twilio Organizations

Environment

Twilio Console

Procedure

1. In the Twilio Console, select Settings in the left sidebar.
2. Select Organization settings, then Users.
3. Select Invite users. The Invite users wizard opens on the Access step, headed "What access do you want these users to have?".
4. Choose Invite users to my organization. This provides users with the ability to perform administrative tasks, while ensuring they do not have access to Twilio accounts.
5. Under "Which roles do you want to give these users?", use Select organization role to choose up to 5 roles.
6. Select Next to reach the Users step, headed "Who do you want to invite?".
7. In Enter email addresses for the people you want to invite, type each email address and press Enter. You can add up to 10 at a time.
8. Select Next to reach the Review step and confirm the roles and email addresses.
9. Select Send invitations. A confirmation appears: "Invitations sent successfully."

Additional Information

• You must select at least one role before continuing. Otherwise the wizard shows "Please select at least one role."
• If your organization has no verified domains, the wizard shows a Verify your domain warning explaining that invite emails may fail domain verification. Verify a domain first for reliable results.
• If you select the Organization Admin role, a warning explains that this master role lets the user manage the lifecycle of other users and accounts within the organization.
• Email addresses are checked before you reach the Review step. If an address is not valid or its domain is not verified by your organization, the wizard shows "Some emails could not be validated" and names the addresses at fault.
• You cannot invite yourself, doing so shows "Self invitation is not allowed."
• To invite people to a Twilio account rather than to the organization, choose Invite users to my accounts on the Access step instead.
• After sending, the invitations appear on the invited users list until they are accepted.

This content was generated by AI and reviewed, edited, and verified by a human.