Objective
This article explains what happens when a third-party application asks for access to your Twilio organization, how to review exactly what it is asking for, and how to approve or refuse the request.
Product
Twilio Organizations
Environment
Twilio Console
Procedure
- Start the connection from the third-party application. It sends you to a Twilio consent page.
- The page shows the application's name, with its icon, if it has one, and explains that the application will be given access to the permissions listed below.
- Review the permissions grid. It lists every permission the application is requesting, grouped by resource.
- Select Approve access to grant the access. You are returned to the application to finish the connection.
- Select Deny access to refuse. No permissions are granted.
Additional Information
- The permissions list is read-only, you either grant all of the requested access or none of it. To grant something narrower, ask the application's developer to request fewer permissions.
- If the request link is incomplete or has expired, the page shows "Something went wrong". Start the connection again from the application.
- If the request cannot be processed, an error message appears and no access is granted; try again from the application.
- Once you approve, the application appears on the Authorized applications tab under Organization API access, where you can review or revoke its access at any time.
This content was generated by AI and reviewed, edited, and verified by a human.