Objective

This article helps you open the record for a single call so you can check its identifier, timing, outcome, and the numbers involved, useful when investigating one call that a customer or teammate has asked about.

Product

Programmable Voice

Environment

Twilio Console

Procedure

1. In the Twilio Console, select Communications in the left sidebar.
2. Select Voice, then Logs.
3. Find the call you want in the Call logs table. Use the pagination controls if it is not on the first page.
4. Select the call's Call SID.
5. The Call details page opens. Under Properties you can see:
6. Call SID
7. Start time
8. Status
9. From
10. To

Additional Information

• If you need to compare several calls at once, stay on the Call logs list rather than opening each call individually, the list shows the same core fields for every call.