Objective
This article explains how to review, add, change, and remove the roles a user holds in your Twilio organization, so they have exactly the access they need across the organization, accounts, subaccounts, and resources.
Product
Twilio Organizations
Environment
Twilio Console
User Account Permission/Role(s) Required
Role assignment permissions for your organization. Without them the Edit all role assignments action does not appear on the users list.
Procedure
- In the Twilio Console, select Settings in the left sidebar.
- Select Organization settings, then Users.
- Find the user, you can search by name or email address. Either select the actions menu at the end of their row and choose Edit all role assignments, or open the user and select the Role assignments tab.
- The Role assignment page lists each assignment under Scope name & type and Role. Select a role name to see its details, including its type, product group, and policy details.
- To narrow a long list, use the search box, or select Add filters and apply a Scope Type or Role filter.
- To grant new access, select Create role assignment, then in Create a new role assignment:
- Choose a Scope type.
- Choose one or more Scope(s).
- Choose one or more Roles.
- Select Save changes. A confirmation appears: "You have successfully created the role assignment."
- To change an existing assignment, select Edit on its row and adjust the roles in the panel that opens.
- To remove access, select Delete on the row. The dialog explains it will remove all role assignments for that scope. Confirm to proceed; a confirmation appears: "Role assignments deleted successfully."
Additional Information
- Some assignments cannot be deleted from this page, for those rows only Edit is offered.
- If a search matches nothing, the table shows "No role assignments found".
- Select Cancel in the delete dialog to close it without removing anything.
- If a change cannot be saved, an error message appears, for example "Failed to create role assignment. Please try again." or "Failed to delete role assignments. Please try again."
- This content was generated by AI and reviewed, edited, and verified by a human.