Objective
This article explains how to remove a domain from your Twilio organization and what you should know before you do, since deleting a domain releases the users tied to it and disables domain-based features.
Product
Twilio Organizations
Environment
Twilio Console
User Account Permission/Role(s) Required
Delete permission for organization domains. Without it, the Delete row action appears disabled.
Procedure
- In the Twilio Console, select Settings in the left sidebar.
- Select Organization settings, then Domains.
- Either select the actions menu at the end of the domain's row and choose Delete, or open the domain and select Delete domain.
- In the Delete domain dialog, tick every acknowledgement:
- This domain will be removed from your organization.
- User managed by your organization associated with this domain will be released from your organization.
- Any functionality that relies on this domain's verification will stop working.
- If this domain is used for SSO, SSO will be disabled for your organization.
- Select Delete domain.
- A confirmation appears: "Your organization domain has been deleted successfully."
Additional Information
- All of the acknowledgements must be ticked. Submitting without them shows "You must acknowledge all the points to proceed."
- Deletion is not reversible, to use the domain again you must add it and verify ownership from scratch.
- If the deletion cannot be completed, the dialog stays open and shows the reason so you can retry.
This content was generated by AI and reviewed, edited, and verified by a human.