Objective

This article explains how to remove a single sign-on profile from your Twilio organization, and what you need to do first so the deletion is allowed.

Product

Twilio Organizations

Environment

Twilio Console

User Account Permission/Role(s) Required

SSO delete permission. Without it, the Delete SSO Profile action is not shown.

Procedure

1. In the Twilio Console, select Settings in the left sidebar.
2. Select Organization settings, then Single sign-on (SSO).
3. Select the profile you want to remove.
4. Select Delete SSO Profile. The Delete SSO profile? dialog opens.
5. Tick Users in your Organization will not be able to login using SSO. to acknowledge the impact.
6. Select Delete.
7. A confirmation appears naming the profile that has been deleted.

Additional Information

• A profile that still enforces domains cannot be deleted. The dialog shows "Please de-enforce domains before deleting this SSO profile", remove the domains on the Enforced domains tab first, then try again.
• The acknowledgement is required. Submitting without it shows "Please acknowledge the impact before deleting this SSO profile."
• Select Cancel to close the dialog without deleting anything.
• If the deletion fails, an error message appears and the profile is left in place.
• Deleting the profile means users on the domains it covered can no longer log in with single sign-on. Make sure they can sign in with an email address and password before you delete it.

This content was generated by AI and reviewed, edited, and verified by a human.