Objective
This article explains how to find the list of Twilio accounts your organization manages, how to search and filter it, and what you can do from each row.
Product
Twilio Organizations
Environment
Twilio Console
User Account Permission/Role(s) Required
Managed accounts list permission for your organization.
Procedure
- In the Twilio Console, select Settings in the left sidebar.
- Select Organization settings, then Accounts.
- The Account management page opens on the MANAGED tab. The table lists each account with Account name, Account owner, Date created, and Status.
- To find a specific account, type into the search box. You can search by account name or by account SID.
- To narrow the list by status, select Add filters, tick the Status checkbox, select the Status button, choose a status such as active, then select Apply.
- If the list spans several pages, use the next-page and previous-page controls beneath the table.
- To act on an account, select the actions menu at the end of its row:
- Go to Account Home, opens that account's home page.
- Go to Account details, opens that account's details and security settings.
- Change account ownership, transfers the account to a different user in your organization.
Additional Information
- Search requires at least three characters. Typing fewer shows "Query must be at least 3 characters".
- Available row actions depend on the account's status: a suspended account offers only Go to account home, and for a closed account Go to account home is shown but disabled, with the other actions hidden.
- Change account ownership is disabled if you do not hold the permission to change account ownership.
- If the list cannot be loaded, the page shows "Unable to load managed accounts" with the suggestion to reload the page and try again.
- Accounts still waiting for their owner's approval appear on the PENDING tab instead.
This content was generated by AI and reviewed, edited, and verified by a human.