Objective

This article explains how to set your organization's domain sign-up behaviour, that is, what happens when somebody creates a Twilio account using an email address on one of your verified domains.

Product

Twilio Organizations

Environment

Twilio Console

User Account Permission/Role(s) Required

Organization update permission. Without it the page is shown read-only, with no Save button.

Procedure

1. In the Twilio Console, select Settings in the left sidebar.
2. Select Organization settings, then Domains.
3. Open the Domain settings tab. The Domain Settings section appears.
4. Choose one of the three options:
5. Prevent users from signing up with email addresses from this domain, unless they have been invited by the organization. If a user is invited to an account by an organization, they also become a managed user of the organization.
6. Users that sign-up with these domains will automatically be added to this organization and will be granted permissions to create accounts within the organization.
7. Users that sign-up with these domains will NOT be added to this organization.
8. Select Save.
9. A confirmation appears: "Your domain settings have been successfully updated."

Additional Information

• These settings only apply to verified domains, and they apply to every verified domain in your organization.
• Select Cancel to discard your change and return to the domains list.
• If the settings cannot be loaded, the page shows "Unable to load domain settings" and suggests reloading the page.
• If the change cannot be saved, an error message appears and the previous setting stays in force.

This content was generated by AI and reviewed, edited, and verified by a human.