SUPPORT.TWILIO.COM END OF LIFE NOTICE: This site, support.twilio.com, is scheduled to go End of Life on February 27, 2024. All Twilio Support content has been migrated to help.twilio.com, where you can continue to find helpful Support articles, API docs, and Twilio blog content, and escalate your issues to our Support team. We encourage you to update your bookmarks and begin using the new site today for all your Twilio Support needs.

Documents Required and Instructions to Register Your Alphanumeric Sender ID in Bulgaria

Objective

Due to regulatory requirements, there is sometimes a need for documents to be signed by customers to ensure that registrations are done on behalf of customers that have the right to use the Sender ID. This serves to ensure that traffic is coming from legitimate sources and minimizes any potential misuse.

This article outlines the documentation requirements for a pre-registration in  Bulgaria

 

Please note that generic Sender IDs are not allowed in the Alphanumeric Sender ID for Bulgaria.

As of July 2026, Bulgaria sender ID registrations is ONLY open for Domestic customers and Traffic is open to both transactional and promotional contents. There is one-time setup fee and a monthly recurring fee.

 

Product

Programmable Messaging

Environment

Twilio Console.

 

Procedure 

Instructions for Standard Registration 

The below applies to standard Alphanumeric Sender ID registrations towards all networks with one-time set up fee 150USD and monthly recurring fee 220USD. To register your Alphanumeric Sender ID, the Bulgaria network operators we will require the Alphanumeric sender ID declaration document below.

Complete the SenderID Declaration form

Once you have downloaded the  Declaration form, follow these general instructions:

  • Fill in the yellow highlighted fields completely replace with your own information, if a field is not highlighted, don't change it.
  • If you have  questions on how to fill the required fields, refer to the annotated example we provided for each fields
  • Have the document signed by an authorized signatory of the sender
  • Upload the declaration form to the  Sender ID Request form.

Required fields include:

  • Authorized Representative Name
  • Designation
  • Company Name and Address
  • Business Registration Number
  • Current Date
  • Designated Signature

NB: The documents should be filled and signed by the CEO as per the operator guideline

 

Have more questions? Submit a request
Powered by Zendesk