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Creating Voice SDK Mobile Push Credentials in the AU1 and IE1 Regions

 

Issue

When navigating the Twilio Console to Voice Settings > Voice Credentials > Mobile Push Credentials and switching to the Australia (AU1) or Ireland (IE1) regions, the page displays the following messages:

  • "Unavailable in Australia (AU1)"

  • "Mobile Push Credentials is only supported in the United States (US1) region."

 

Product

  • Programmable Voice

  • Twilio Console

  • iOS / Android Voice SDKs

 

Environment

  • Twilio Console (Non-US1 Regions)

 

Cause

Currently, the Twilio Console user interface does not support creating or managing push credentials directly within the AU1 or IE1 regional views.

 

Resolution

  • While the Console UI is unavailable for these regions, push credentials can still be successfully created and managed via the Twilio Credentials API. 
  • To do this, you must target the specific regional API endpoint in your request rather than the default US endpoint.

  • API Reference: For detailed instructions on how to format regional API requests, please refer to our guide: Using the Twilio REST API in a Non-US Region.

     

Additional Information 

 

 

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