SUPPORT.TWILIO.COM END OF LIFE NOTICE: This site, support.twilio.com, is scheduled to go End of Life on February 27, 2024. All Twilio Support content has been migrated to help.twilio.com, where you can continue to find helpful Support articles, API docs, and Twilio blog content, and escalate your issues to our Support team. We encourage you to update your bookmarks and begin using the new site today for all your Twilio Support needs.

Error 50056: "Webhook Disabled Processing of Command"

Issue

Error 50056 indicate that a webhook response disabled processing of a command.

 

Product

Conversations Classic

 

Cause

This usually occurs when a webhook response to a webhook request from Twilio returns an HTTP status code other than 200 OK.

Resolution

Confirm the URL that processed the webhook request from Twilio, and check your logs for the endpoint to identify non-200 status responses. 

In case you are using pre-event webhooks, please check if your endpoint is responding in less than 5 seconds.

Please reach out Twilio Support in case you require further assistance.

References

Conversations (classic) Webhooks

Have more questions? Submit a request
Powered by Zendesk