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Stripe Payment Connector Missing for Non-US Regional Accounts

Overview

Customers may notice that the Stripe payment connector is not available when configuring payment connectors for regions outside the US (such as Ireland or Australia) in the Twilio Console. This can cause confusion, especially if Stripe is expected to be supported in those regions.

Root Cause

Twilio’s <Pay> TwiML verb and Payment resource support a set of payment connectors that varies by region. As of this writing, Stripe is not an officially supported Pay Connector in regions outside the US, including Ireland (IE1) and Australia (AU1).

 

What You Need To Know

Supported Pay Connectors by Region

For Ireland (IE1) and Australia (AU1), the following Pay Connectors are supported:

  • Base Commerce
  • Braintree
  • CardConnect
  • Chase Paymentech
  • Generic Pay Connector
  • Shuttle

Stripe is only available as a Pay Connector in the US region.

Workaround

If Stripe is required in a non-US region, customers can use the Generic Pay Connector to integrate with Stripe or other payment providers. The Generic Pay Connector allows for custom integration and may help overcome regional limitations.

Note:

  • <Pay> and Payment resource documentation: Twilio <Pay> Documentation
  • Regional support details are subject to change; always consult the latest documentation.

 

Frequently Asked Questions

Why is Stripe not visible in the payment connector list for Ireland or Australia?

Stripe is not officially supported as a Pay Connector in these regions. Only the connectors listed above are available.

Can I use Stripe in Ireland or Australia with Twilio <Pay>?

Yes, by using the Generic Pay Connector, you can integrate Stripe or other payment providers.

Where can I find more information?

Please refer to the Generic Pay Connector documentation and Twilio <Pay> documentation.

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