Question
How can I find Twilio API uptime metrics?
Product
Twilio Platform (All Products)
Answer
Twilio provides real-time and historical uptime metrics for its platform and products through its public Status and Uptime pages. These resources allow you to monitor Twilio’s service health and review uptime percentages for specific products and regions.
To find Twilio uptime metrics:
-
Twilio Status Page:
- Visit Twilio status.
- This page displays current and past incidents, scheduled maintenance, and the overall status of Twilio’s services.
-
Twilio Uptime Page:
- For detailed uptime percentages by product and region, go to the Uptime tab on the Status Page.
- You can select the product (e.g., Programmable Voice, Messaging, etc.) and the server region to view monthly statistics.
Note:
- These pages provide platform-wide metrics and are not account-specific.
- For more granular, account-level analytics (such as call quality or uptime for your own usage), Twilio offers Voice Insights Advanced Features, which require an upgrade.
Additional Information
Checking Twilio Service and API Status with the Status Page