Question
How to add a credit card?
Product
Twilio SendGrid Email
Answer
To change your credit card information in SendGrid, follow these steps:
- Log into the Twilio SendGrid App: Access your account by logging into the Twilio SendGrid.
- Navigate to the Billing Tab: Once logged in, go to the Billing tab on your Account Details page.
-
Update Payment Method:
- Click the pencil icon next to the current payment method.
- Enter the new credit card details when prompted.
- Click "Save" to update your payment information.
Once you update the card on file, the payment processes automatically, and any billing issues should be resolved.
Additional information
If you encounter any issues or if your account is in a billing frozen state due to a declined payment, updating your credit card information should help reactivate your account. For more detailed guidance, you can refer to SendGrid Billing Documentation.
If you need further assistance or if your account is in a billing terminated state, please contact Twilio Support via ticket or chat for additional help.