Objective
To check your Twilio account logs, you need to log in to the Twilio Console and navigate to the specific log type you wish to inspect under the Monitor section.
Product
General
Environment
legacy Twilio Console
Procedure
- Log in to your Twilio account via the Twilio Console.
- In the left-hand navigation menu, click on the Monitor tab.
- Expand the Logs dropdown menu.
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Select the specific type of logs you want to view. The most common logs that need review are the following:
- Messaging: View logs for all incoming and outgoing SMS, MMS, and WhatsApp messages.
- Calls: Access logs for all voice calls, including status, duration, and associated numbers.
- Verify: Check logs related to verification attempts, including status and channel used.
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Error Logs: Review a consolidated list of errors across your Twilio application, useful for debugging issues.
Additional Information
Key Features of the Logs
- Filtering and Searching: You can filter logs by date/time range, phone numbers (From/To), status (e.g., delivered, failed, accepted), and specific SIDs (e.g., Message SID, Call SID).
- Detailed View: Clicking on an individual log entry's hyperlinked date will open a detailed view, showing delivery steps, error codes, and the Request Inspector with HTTP requests and responses.
- Exporting: You can export up to 9,000 logs at a time to a CSV file directly from the Console for offline analysis. For larger exports, you may need to use the Twilio API.
Note: Logs for test credentials do not appear in the Console logs; only charged transactions are logged. Logs are generally available for the last 30 days.