A2P 10DLC Campaign Vetting Delays: We are experiencing delays while vetting 10DLC campaigns. Our third party is reviewing campaigns manually, and due to the high volume of requests, a queue has built up. Campaign reviews are expected to take longer. Twilio is working with the provider to help expedite this process. New details will be shared in our incident report as soon they become available.

How to change the timezone of a Flex Insights workspace

The timezone for the Flex Insights workspace is selected during provisioning.

If you need to change the timezone, please open a request to the support team including:

Account sid (ACxxxxxxxxxxxxxxx)
Timezone requested (selecting from https://en.wikipedia.org/wiki/List_of_tz_database_time_zones )

The estimate time for completing the request is 1-2 business days.

Have more questions? Submit a request