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Studio Flow not Supported for Ireland (IE1) Phone Numbers

Issue

You may not be able to leverage or specify a Studio Flow to work with a phone number in the Ireland (IE1) region.

 

Product

Twilio Studio

 

Cause

When configuring the voice settings for an Irish phone number, you may notice that only one option (Webhook) appears in the A call comes in dropdown.

 

A screenshot of a computer

AI-generated content may be incorrect.

 

This occurs because Studio Flows are not yet supported in the IE1 region.

 

Resolution

Define a webhook to a custom application or backend server where it can fetch TwiML instructions to execute a desired function.

 

Additional Information 

Only select products and features are available for use in Twilio Regions outside of the United States (US1) Region. Information regarding regional product and feature availability can be found at the following link:

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