Can I edit or delete my WhatsApp message templates?

It is not currently possible to make changes to a template after it has been submitted. Instead, we recommend users submit a new template request with the desired changes.

However, WhatsApp templates can be deleted if needed. If you are no longer using a message template, you may remove it in the Twilio Console:

  1. Access the WhatsApp templates page in Console.
  2. Click on the title of the template you’d like to remove.
  3. Click “Delete” at the bottom of the page.

Please note that per WhatsApp guidelines, you may not reuse the name of a deleted template for 30 days after deletion.

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