Black Friday / Cyber Monday Alert: Due to increased traffic demand on mobile communication networks, we are expecting potential congestion for US carrier networks during the Black Friday and Cyber Monday period. Customers may experience intermittent SMS and MMS delivery delays. Please refer to our Black Friday / Cyber Monday FAQ page and our Twilio Status page for more information.

Why am I seeing "Account is restricted from provisioning new long code phone numbers" (Error 22300)?

You may see this error when attempting to buy a new Twilio phone number in the Twilio Console or via API (if using the API, this corresponds to error 22300).

This error means that Twilio Compliance has temporarily restricted your account from provisioning new long code phone numbers.

This restriction may be imposed because of suspicious account activity or behavior that may violate Twilio's Acceptable Use Policy or Messaging Policy.

If you encounter this error, please reach out to compliance-review@twilio.com to request to have this restriction lifted from your account. Be sure to include your Twilio Account SID, the name of your business, and a brief explanation of your use case.

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