A2P 10DLC Campaign Vetting Delays: We are experiencing delays while vetting 10DLC campaigns. Our third party is reviewing campaigns manually, and due to the high volume of requests, a queue has built up. Campaign reviews are expected to take longer. Twilio is working with the provider to help expedite this process. New details will be shared in our incident report as soon they become available.

Flex Insights - report and dashboards migration


At the moment it is not possible for users to copy reports and dashboards between different accounts. If you need to migrate reports and dashboards, please contact the Support Team, and include the following information:

  • Account sids of the workspaces to copy from/to
  • Name or URL of the reports/dashboards (if you need to migrate a high number of reports, please copy them to a folder)

Objects are exported in a cascade. For example, if you are exporting a dashboard, all the reports and metrics used in that dashboard will also be exported.

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