A2P 10DLC Campaign Vetting Delays: Twilio cannot approve 10DLC Campaigns ourselves, and must rely on third parties who control our connections to carriers to sign off. These external processes are creating several week delays for our customers. We continue to escalate these issues and are working to reduce delays wherever possible. Further details will be shared in the Campaign Vetting Changes article as they become available.

How Does Super SIM Billing Work?

Twilio Super SIMs have a number of different billing components, including hardware, subscription, and usage costs. This guide gives an overview of how Super SIM pricing works. For full pricing details, see Super SIM Pricing.

SIMs

Super SIM cards are available from Twilio as a single multi-size standard SIM card, or a solderable MFF2 SIM in packs of 10 to 1,000. See the Order SIMs page in Twilio Console for pricing and shipping costs.

Monthly service fee

Super SIMs in Active status are charged a monthly recurring subscription fee starting at $2. If you are not planning to use the device, or the device stops working, you can update the status to Inactive at any time, and stop this recurring charge.

Data usage

Data usage is billed on a pay-as-you-go basis. Data usage is billed per byte (no rounding or breakage), with prices starting at $0.10 per MB.

SMS commands

Machine-to-machine (M2M) SMS commands to and from your devices are billed at variable per-message rates. Rates may vary based on direction and carrier network, even within the same country.

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