Overview
In a monthly newsletter from Salesforce regarding the retirement of products and features, it was mentioned that Workflow Rules & Process Builder will reach End of Support (EOS) on December 31, 2025. As a result of this news, many Twilio for Salesforce customers wonder what action needs to be taken in order to account for this deprecating change.
What You Need To Know
In version 4.154 of the Twilio for Salesforce package, all workflow & process builders were migrated to flows. You can find reference to this change in our Salesforce Changelog:
As a result, there is no action that is required from Twilio for Salesforce customers apart from ensuring the Twilio for Salesforce package is up to date.