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Documents Required and Instructions to Register Your Alphanumeric Sender ID in Ethiopia

Before we begin

Due to regulatory requirements, there is sometimes a need for documents to be signed by customers to ensure that registrations are done on behalf of customers that have the right to use the Sender ID. This serves to ensure that traffic is coming from legitimate sources and minimises any potential misuse.

This article outlines the documentation requirements for a pre-registration in Ethiopia.

Instructions

To register your Alphanumeric Sender ID, the Ethiopia network operators require that you provide the following documents: 

  • Customer to Twilio authorisation letter
  • Business licence of the company

To get you up and running as quickly as possible, please fill out the documents completely and accurately and provide any other required information. Use the example provided for guidance. Note that mobile network carriers are very strict about the details! We highly recommend that you download the examples (hit right click, and select 'Save Image As...') and do a side by side comparison when you are filling out the documents.

Provide the Authorisation letter

This document authorises Twilio, Inc. to register and send branded SMS messages on your behalf. 

 

Once you have downloaded the forms, follow these general instructions: 

  1. Fill in the yellow highlighted fields—completely replace each field with your own information.
  2. If you have questions on how to fill in the required fields, refer to the annotated examples we provided for each field. 
  3. Have the documents signed by an authorized signatory of the Sender.
  4. In the highlighted fields, add the Sender’s letterhead and/or logo, stamp and sign where indicated.
  5. Upload the documents while submitting the application through the Console form

 

Required fields include:

  • Date
  • Company Name
  • Address of the company
  • VAT number of the company
  • Phone Number
  • Company website
  • Company Representative full name: 
  • Position
  • Phone Number
  • E-mail address
  • Sender ID
  • Service description
  • Type pf traffic
  • Content sample

Please note that local banking and promotional traffic is not allowed.

 

Authorisation letter:

 

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