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Twilio Connect Overview

Overview

Twilio Connect lets your customers grant you access to their Twilio accounts so that your application — your 'Connect App' — can buy phone numbers, make phone calls, and send SMS.

Because your customers are using their own Twilio account, you don't need to worry about billing them for their usage of Twilio services: Twilio will charge your customers directly.

 

What You Need To Know

Before Authorizing a Connect App 

In order for a customer to authorize your Connect App they must have previously created and upgraded Twilio account.

 

Features

  • Enables developers to request user authorization to access Twilio services on their behalf.
  • Two access levels available:
    • Read all account data.
    • Charge account for usage.
  • Connect App Setup:
    • After creating a Connect App, Twilio provides HTML code for a "Connect Button."
    • This button, when added to your webpage, allows users to authorize your app.
  • Allows access to APIs for making calls, sending messages, purchasing numbers, reading logs, etc., on behalf of the user.
  • Users pay for their own Twilio usage—no cost incurred by the developer.

 

Frequently Asked Questions

 

Are there any limitations to the Connect Apps?

Yes, for more details - please consult Twilio Connect Limitations FAQ

Do you have an example usecase for the Connect Apps?

  • A call forwarding app where your customers pay for Twilio usage from their own accounts.

Additional Information 

For detailed information about Twilio Connect and how to set it up - visit our Twilio Connect documentation.

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