Overview
Connect Apps do not allow for the same functionality as a normal account, and may not be suitable for all production deployment use cases. This guide covers known limitations for Connect Apps in the following areas:
Product
Twilio Connect
What You Need To Know
Before Authorizing a Connect App
In order for a customer to authorize your Connect App they must have previously created and upgraded Twilio account.
Phone number limitations
The following limitations around phone numbers apply to all Connect apps:
- Connect Apps are unable to manage phone numbers, including release them.
- Connect Apps are incompatible with the Regulatory Compliance API v2.x, which limits their ability to purchase or transfer phone numbers with regulatory requirements, or manage the regulatory documents. For a full breakdown of countries where these requirements exist, see our Phone Number Regulations site.
- Connect Apps are unable to manage Caller IDs. They are unable to verify numbers, or use verified numbers for outbound caller IDs.
Console Logs
To check the logs for the Connect Apps, you need to use the dropdown at the top right corner of the logs page for Programmable Messaging and Programmable Voice.
Create Subaccounts
Connect Apps are unable to create subaccounts.
Create API Keys
Connect Apps are unable to create API Keys.
Trust Hub
Connect apps are incompatible with Trust Hub.
Additional Information
For more information about Twilio Connect - visit our Overview article as well as the detailed Twilio Connect documentation.