Black Friday / Cyber Monday Alert: Due to increased traffic demand on mobile communication networks, we are expecting potential congestion for US carrier networks during the Black Friday and Cyber Monday period. Customers may experience intermittent SMS and MMS delivery delays. Please refer to our Black Friday / Cyber Monday FAQ page and our Twilio Status page for more information.

Building HIPAA Compliant Messaging Applications with Twilio

Notice: MMS is a HIPAA-eligible product under Twilio Programmable Messaging as of September 30, 2021.

The Health Insurance Portability and Accountability Act (HIPAA) is a United States law governing data security and privacy for entities handling Protected Health Information (PHI).

Twilio Programmable Messaging for SMS and MMS can now support compliant healthcare use cases that contain PHI for organizations that are subject to the Health Insurance Portability and Accountability Act (HIPAA). Twilio will sign Business Associate Addendums (BAA) with covered entities and business associates for HIPAA Eligible Products and Services.

For more details about Twilio and HIPAA, see

More information:

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