SUPPORT.TWILIO.COM END OF LIFE NOTICE: This site, support.twilio.com, is scheduled to go End of Life on February 27, 2024. All Twilio Support content has been migrated to help.twilio.com, where you can continue to find helpful Support articles, API docs, and Twilio blog content, and escalate your issues to our Support team. We encourage you to update your bookmarks and begin using the new site today for all your Twilio Support needs.

Which WhatsApp features are supported by the Twilio API for WhatsApp?

The Twilio API for WhatsApp offers many of WhatsApp's messaging capabilities, including:

You can find details about Twilio's WhatsApp "rich messaging" features, including instructions and code samples for using them, in our API documentation: Rich Messaging Features in the Twilio API for WhatsApp (Twilio Docs)

Due to differences between Twilio, the WhatsApp Business API, and WhatsApp's end user mobile app, not all WhatsApp features and behavior are available through the Twilio API for WhatsApp.

However, Twilio is actively working on adding more features to our WhatsApp offering. Even if you don’t see the feature listed in our documentation, it may already be in development. Keep an eye on our Messaging Change Log or check our API documentation periodically for updates. If there is a specific feature you'd like to see added, please contact our support team and let us know. We track customer requests to help prioritize feature development.

Have more questions? Submit a request
We can’t wait to see what you build.
Powered by Zendesk