Are you having a hard time entering a valid VAT, GST or other Tax identification number in Twilio Console? This guide explains the accepted Tax ID formatting.
VAT in Europe
If you are in the European Union, United Kingdom, Norway, Switzerland, or Liechtenstein, you are requested to enter your VAT registration number into Twilio Console. Please input the VAT registration number based on the standard formatting for your country.
VAT number field tips:
- The VAT number field doesn't support dashes.
- VAT numbers may or may not have spaces - either way is accepted.
- The VAT number can be preceded by the country code, but this is not required. If the country code is not included, Twilio will use the country code from your service address.
- Some countries have special formatting rules: ex. Switzerland VAT numbers must be formatted
123.456.789and end with
For other details on VAT in Europe, see Does Twilio Charge VAT.
GST in Australia
If you are in Australia, you are requested to enter your GST registration number into Twilio Console. Please note that not every customer who has an ABN is registered for GST; you are expected to add your GST number only if you are registered for GST. Your GST number will be verified against the standard ABN format.
For other details on GST in Australia, see Does Twilio Charge GST.
Other Tax Questions?
For all other questions on how Twilio is required to tax its services, please see the Taxes section of our Support Help Center.