Black Friday / Cyber Monday Alert: Due to increased traffic demand on mobile communication networks, we are expecting potential congestion for US carrier networks during the Black Friday and Cyber Monday period. Customers may experience intermittent SMS and MMS delivery delays. Please refer to our Black Friday / Cyber Monday FAQ page and our Twilio Status page for more information.

Getting Started with MMS Converter

With Twilio's MMS Converter, you can send MMS messages to any destination - even those where MMS isn't supported. Continue reading for more details about MMS Converter.

How MMS Converter Works

When enabled, MMS Converter will only come in to play on outbound MMS messages sent from a supported US or Canada-based Twilio phone number, and only to destinations that don't support MMS. For these messages, MMS Converter will replace the attached media with a short URL added to the message body that links to the file.

When MMS Converter is disabled, any requests to send MMS messages to unsupported destinations will receive an HTTP 400 error response.

Note: MMS Converter does not work on messages incoming to Twilio.

Enable MMS Converter on a Twilio Project

  1. Access the Programmable SMS Settings page in Console.
  2. Click Enabled.
    MMS_Converter_01_400px.png
  3. Click Save.
    MMS_Converter_02_400px.png

Enable MMS Converter on a Messaging Service

Enabling MMS Converter on a Messaging Service will take precedence over the project setting. If MMS Converter is disabled on a project, but enabled on a Messaging Service, any eligible messages sent from the service will use MMS Converter.

  1. Access the Messaging Services page in Console.
  2. Click the desired Messaging Service.
  3. Click the Features tab.
    MMS_Converter_03_150px.png
  4. Scroll to the MMS Converter section, and then click Enabled.MMS_Converter_01_400px.png
  5. Click Save.
    MMS_Converter_02_400px.png

 

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