Regulatory Requirements by Phone Number Type: What do I need to provide?

South Africa National Phone Numbers

Step One: If you have not already done so, you will need to enter a valid address anywhere in the world for the end user of the phone number by clicking on the red plus sign and following the prompts. The end user is the party actually making or receiving calls with the phone number.

Step Two: You will need to enter an identity document for the end user by clicking on the red plus sign and following the prompts. The address in the identity document must serve as a “proof of address.” In other words, the address in the identity document must be the same as the address entered in step one.

Here are the requirements for the identity document:

  • Business: If the phone number is being used for a business, we need identity documents for both the legal representative of the business and the business itself. Accordingly, combine the following two documents into a single PDF and then upload them here.
    • A government-issued identity document for the legal representative of the company (e.g., passport, national ID). Be sure to enter the ID number when you create the document.
    • The company’s business registration document.
  • Individual: If the phone number is being used by an individual, provide a government-issued identity document (e.g., passport, national ID) by uploading a PDF of the document here. Be sure to enter the ID number when you create the identity document, and be sure the identity document includes proof of address. You may need to upload an additional document to your account if your id does not provide proof of address. 

Step Three: Once we’ve reviewed and approved the identity document, you will need to map the phone number to both the address of the end user and the corresponding identity document of the end user. Here are instructions for mapping an address and an identity document.

Hong Kong National Phone Numbers

Step One: If you have not already done so, you will need to enter a valid address anywhere in the world for the end user of the phone number by clicking on the red plus sign and following the prompts. The end user is the party actually making or receiving calls with the phone number.

Step Two: You will need to enter an identity document for the end user by clicking on the red plus sign and following the prompts. The address in the identity document must serve as a “proof of address.” In other words, the address in the identity document must be the same as the address entered in step one.

Here are the requirements for the identity document:

  • Business: If the phone number is being used for a business, we need identity documents for both the legal representative of the business and the business itself. Accordingly, combine the following two documents into a single PDF and then upload them here.
    • A government-issued identity document for the legal representative of the company (e.g., passport, national ID). Be sure to enter the ID number when you create the document.
    • The company’s business registration document.
  • Individual: If the phone number is being used by an individual, provide a government-issued identity document (e.g., passport, national ID) by uploading a PDF of the document here. Be sure to enter the ID number when you create the identity document.

Step Three: Once we’ve reviewed and approved the identity document, you will need to map the phone number to both the address of the end user and the corresponding identity document of the end user. Here are instructions for mapping an address and an identity document.

Denmark Local or National Phone Numbers

Step One: If you have not already done so, you will need to enter a valid addressin Denmark for the end user of the phone number by clicking on the red plus sign and following the prompts. The end user is the party actually making or receiving calls with the phone number.

Step Two: You will need to enter an identity document for the end user by clicking on the red plus sign and following the prompts. The address in the identity document must serve as a “proof of address.” In other words, the address in the identity document must be the same as the address entered in step one.

Be sure that the identity document includes the following:

  • Name
  • Address
  • Business registration number (if the number is being used by a business) or identity document number (e.g., passport number)

Step Three: Once we’ve reviewed and approved the identity document, you will need to map the phone number to both the address of the end user and the corresponding identity document of the end user. Here are instructions for mapping an address and an identity document.

Germany Local, National, or Mobile Phone Numbers

You can read about regulatory requirements in Germany here.

Have more questions? Submit a request
Powered by Zendesk