Overview

Notice - September 2023: Due to strict traffic profile monitoring by local network operators meant to reduce telemarketing and unwanted calls to Mainland China, Twilio won’t support outbound calls to Mainland China starting November 30, 2023

This is a global policy, and at this time, we are unable to make exceptions or enable outbound calling to Mainland China for any use case or account, regardless of business type or documentation provided. No additional documents or compliance waivers are required, as the restriction is absolute and applies to all Twilio customers.

We sincerely apologize for any inconvenience.